Some but not all problems can be repaired by remote access. Major malware infections and other serious problems will require "hands-on" shop service. You must have a basically functional computer with a reliable fast Internet connection. Rates: -Prescheduled: $20 for first 10 minutes; $.85/minute additional. -Urgent: $25 for first 10 minutes; $1/minute additional. 3% fee for credit payments. By contacting me and downloading/ running the remote support connection application, you agree to the rates and to pay for the service time regardless of outcome. Note: I can always do a major tune-up or software repair more efficiently if you bring the computer to me.

Call Me ! 315-376-8879
I speak English
(unlike most telephone "technicians" you just can't understand.)

You may also contact me by email with support questions
or to schedule a remote assistance session.

You can try contacting me through Facebook BUT
I don't "live" on Facebook and I prefer a more personal form of communication.
A good old fashioned telephone call is best.